Eric Baldwin
CEO
As CEO of Excellence Expected Home Health Services, Eric Baldwin stands at the helm of a company defined by its unwavering commitment to superior care and human dignity. With a visionary mindset and a hands-on approach to leadership, Eric orchestrates every facet of the business—fusing compassionate service with strategic innovation to elevate standards across the home healthcare industry.
Eric’s path to excellence is anything but ordinary. Before founding his company, he built an impressive foundation in finance and customer relations, thriving in management roles that sharpened his analytical edge and deepened his understanding of client-centric service. But it was his early experience at Belmont Pines Hospital in Youngstown, Ohio—where he served as a Behavioral Technician—that truly shaped his mission. There, he walked alongside individuals facing mental and emotional challenges, helping them rewrite their narratives through resilience, empathy, and practical coping strategies. It was more than a job—it was the spark that ignited a lifelong devotion to care.
A proud Ohio native, Eric was raised in Youngstown and now calls Canton home. He earned his B.A. from Hiram College and later pursued an Executive MBA from Kent State University, equipping him with the academic precision and leadership acumen needed to scale a thriving healthcare organization.
Today, Eric Baldwin is more than a CEO—he’s a catalyst for hope, a steward of excellence, and a tireless advocate for the people behind the patient charts. His journey reflects not just professional success but a powerful belief: that care, when done right, transforms lives.
Stephanie Baldwin
COO
Stephanie Baldwin serves as Co-Owner and Chief Operating Officer of Excellence Expected Home Health Services, LLC, where precision meets compassion in the daily rhythm of care. In tandem with her husband and CEO, Eric Baldwin, Stephanie guides the company toward its fullest potential—ensuring that every system hums, every policy resonates, and every employee feels equipped to deliver care worthy of the name Excellence.
With over three years of hands-on experience in the developmental disability field—and thirteen prior years in accounting and financial reporting—Stephanie blends analytical brilliance with practical empathy. A proud graduate of The University of Akron, she’s leveraged her business acumen to architect the company’s structure, streamline its operations, and lay the groundwork for scalable success.
Stephanie’s leadership isn’t confined to the boardroom. She has served in every operational tier—from Direct Support Professional to House Manager, from District Leader to Regional Manager. These experiences have given her a 360-degree view of care delivery and equipped her to build processes that are as human-centered as they are efficient. Whether designing new protocols, crafting forward-thinking policies, or cultivating an empowered workforce, Stephanie is the quiet force behind the company’s thriving culture.
Her hallmark? Turning strategy into service, and ideas into impact—all while upholding the company’s original vision with integrity, insight, and heart.
Cara Armitage
District Manager
An accomplished leader and seasoned expert in customer relations, Cara stands at the helm of Excellence Expected Home Health Services with over 20 years of experience devoted to elevating client care and operational excellence. Her career is a testament to the power of empathy, precision, and purpose—qualities she brings to every interaction and initiative in her role as District Manager.
Her professional compass is guided by a profound commitment to fostering enriching experiences, not only for the clients she serves but for the dedicated team she leads. Cara finds deep fulfillment in welcoming new individuals into her care, cultivating a sense of trust and support that empowers them to reach their highest potential.
Originally from the vibrant city of Akron and now rooted in the serene community of Navarre, Cara channels her energy into driving meaningful progress across the developmental disabilities field in Northeast Ohio. Her vision is clear: to nurture positive change, leave an enduring impact, and uplift every life she touches through compassion-driven leadership.